FAQ
Do you ship to every state?
We are happy to offer shipping to all states within the United States, with the exception of Hawaii. We are also able to ship to Puerto Rico. If you have any questions about shipping to your specific location, please feel free to contact us and we'll be happy to assist you. We take pride in ensuring that our shipping methods are fast and efficient, so your Superworms arrive in excellent condition. Additionally, we provide tracking information for all orders, so you can monitor the delivery progress of your package.
How much does shipping cost?
Its fairly easy to check shipping cost by adding the item(s) you want to buy then going to your cart to view the estimated shipping cost based of your zip code. Its also worth noting that the average shipping & handling cost for 500 Large Superworms is about $7.70.
What are Superworms?
Superworms are the larval stage of the darkling beetle (Zophobas morio). They are a popular feeder insect for reptiles due to their high nutritional value. They are rich in protein, calcium, and other essential vitamins and minerals that your pet reptile needs to stay healthy.
Are Superworms good for my pets?
Superworms are an excellent source of nutrition for pet reptiles and other insectivorous animals. They are high in protein, which is essential for growth, repair, and maintenance of body tissues. Superworms are also rich in fat, which provides a concentrated source of energy for animals. Additionally, they are a good source of fiber, vitamins, and minerals, such as calcium, phosphorus, and potassium, which are important for overall health and well-being. Overall, incorporating Superworms into a balanced diet can provide many of the essential nutrients that reptiles and other insectivorous animals require.
Are Superworms safe to feed to my pet?
Yes, Superworms are safe to feed to your pet reptile as long as they are the appropriate size and not the only food source. It's essential to feed your reptile a varied diet that includes other feeder insects and if necessary vegetables, and fruits.
What kind of reptiles can eat Superworms?
Superworms can be fed to a wide variety of reptiles, including bearded dragons, leopard geckos, chameleons, and many more. However, it's always essential to research your pet's specific dietary needs and consult with your veterinarian before adding new foods to their diet.
How many Superworms should I feed my pet?
The number of Superworms you should feed your pet depends on its size and dietary needs. As a general rule, 2-3 Superworms per feeding session is a good starting point for smaller reptiles, while larger reptiles will require more.
How do I store Superworms?
Superworms should be stored in a container with air holes (or no lid) and a substrate like oats or wheat bran. Keep them at room temperature and avoid exposure to extreme temperatures. It is advised to add sliced carrot or potatoes as moisture source for the Superworms. Also, make sure to remove any old food before adding new.
How long do Superworms live?
Superworms have a lifespan of several months to a year, depending on their living conditions. Providing proper food, water, and shelter can help extend their lifespan.
What do I do if some of the Superworms arrive dead?.
First, let us say we are terribly sorry as we know what a waste of time and money that can feel like. But don't worry, most shipments are backed by our live arrival guarantee. If your shipment was held at the post office you are 100% covered. The only situations that we do not cover are when you elect to ship directly to your residence and your temperatures are outside of the "safe shipping" parameters listed on the item page. If you do have a shipment that arrives DOA, please reach out to us through our contact page or through our chat client in the bottom right corner "LETS CHAT!" In some cases, we will request a picture of the Supers. We also ask that you reach out as soon as possible.
I want to breed Superworms, what should I do?
You have two options for getting started. Purchase Superworm beetles or purchase large Superworms and turn them into beetles yourself. We are currently working on a simple breeding guide for customers looking to become self-sufficient. In the meantime please reach out with any specific questions and we will be happy to assist!
What do you feed your Supers & what should I feed mine?
The main staple of a Superworms diet is red wheat bran (heat-treated to remove any type of pest) rolled a few times making it easier for little supers to munch on. We use a large variety of vegetables such as carrots, cucumber, and zucchini to supplement and have found that leafy organic greens are a big hit with smaller Supers. If you are looking for wheat bran you will most likely find it at your local livestock feed shop. If you cannot find wheat bran, oats also work great and can be purchased from most grocery stores.
Do you offer returns?
Due to the nature of live animals, we do not currently offer returns in the typical fashion. We do however guarantee live arrival for all Superworms that meet shipping requirements.
How do you ship Supers?
We have a fantastic relationship ship with both USPS and FedEx, but have found that USPS is more reliable and a cheaper option for most customers. The key to shipping Supers is making sure they are well hydrated before boxing. With this in mind we schedule our feedings around our stock being shipped. Another key aspect to shipping Supers is a well ventilated shipping box. All our boxes are outfitted with 1" perforations paired with well ventilated, fine mesh bags filled with ample, ink free paper. A good tip when opening the box is to cut the top off the bag and shake everything out into a large container. Check out our unboxing video for best practices and tips.
I found a white Superworm, what is going on?
Superworms, like other insects, undergo a process called molting, where they shed their exoskeleton to allow for growth. During the molting process, the new exoskeleton forms underneath the old one, and when the old exoskeleton splits open, the insect emerges with a soft and pale-colored new exoskeleton.
After molting, Superworms appear white or pale-colored because their new exoskeleton has not yet hardened and darkened, a process called sclerotization. It can take several hours for the new exoskeleton to fully harden and return to its normal coloration. During this time, the Superworm may be more vulnerable to predators, so it's essential to provide them with a secure environment and avoid handling them until their exoskeleton has fully hardened.